IndiGo uses SMS (Short Messaging Service) to alert the passengers of potential flight delays. Passengers are also allowed to bring their snacks and non- alcoholic beverages to the flights. The airline offers a selection of snacks and beverages that are for sale onboard. The Airbus A320 has a seating capacity of 180, and the ATR Fleet has a seating capacity of 74 people. IndiGo has the Airbus A320-200 CEO & NEO aircraft and the ATR 72-600 aircraft. On international flights, 20 kilos of free check-in baggage and a maximum weight of 32 kilos is allowed. And the dimensions of the baggage should not exceed more than 158 cms in length, width, and height as a whole. On domestic flights, 15 kilos of checked-in baggage is allowed. The rule also applies to international flights. IndiGo has the right to refuse carriage to passengers, basis luggage size, shape and weight and also safety and operational reasons. For international travel, the customer’s passport must be valid for at least six months from the date of travel, including a valid visa for all travellers including children and infants. IndiGo provides a printed itinerary with a PNR (Passenger’s Name Record) and details of the reservation. The airline allows carriage only to the customer(s) named in the booking. Bookings are the primary record of reservation in IndiGo’s database. The boarding pass can be collected from the IndiGo counters available at airports but it is recommended to take the print out of the itinerary in advance to avoid the queue.Ĭonditions of carriage vary according to sectors and depend on whether the flight is domestic or international. A valid birth certificate of an infant must be provided for age proof.Children should carry a school identification card or any photo identification proof with them.A PAN card provided by the Income Tax Department.You will have to carry any of these documents for verification:. You may also be asked for credit or debit card used for booking and photo identification during check-in. For international flights, the airline’s check-in counters close 75 minutes before scheduled departure and the boarding gates close 25 minutes before the departure time.Īlways keep a print out of your itinerary as you go for check-in at any airport. Select your desired seat for check-in or check-in with the seat that is automatically selected for you.įor domestic flights, the IndiGo check-in counters close 45 minutes before the scheduled departure time and the boarding gates close 25 minutes before departure.
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